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Privacy Policy

Read our Full Privacy Policy

Last updated November 20, 2025

This Privacy Notice for Jake’s Family Maple LLC (doing business as Jake’s Maple)
(“we,” “us,” or “our“) describes how and why we might access, collect,
store, use, and/or share (“process“) your personal information when you use our services
(“Services“), including when you:

  • Visit our website at
    https://jakesmaple.com
    or any website of ours that links to this Privacy Notice
  • Use Jake’s Maple. Producers of wood fired Vermont maple syrup.
  • Engage with us in other related ways, including any marketing or events

Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices.
We are responsible for making decisions about how your personal information is processed.
If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at
hello@jakesfamilymaple.com.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details
about any of these topics by clicking the link following each key point or by using the

table of contents
below to find the section you are looking for.

What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how
you interact with us and the Services, the choices you make, and the products and features you use.
Learn more about personal information you disclose to us.

Do we process any sensitive personal information?
Some information may be considered “special” or “sensitive” in certain jurisdictions.
We do not process sensitive personal information.

Do we collect any information from third parties?
We may collect information from public databases, marketing partners, social media platforms,
and other outside sources. Learn more about
information collected from other sources.

How do we process your information?
We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with law.
We may also process your information for other purposes with your consent.
Learn more about how we process your information.

In what situations and with which types of parties do we share personal information?
We may share information in specific situations and with specific categories of third parties.
Learn more about when and with whom we share your personal information.

How do we keep your information safe?
We have adequate organizational and technical processes and procedures in place to protect your
personal information. However, no electronic transmission or storage technology is 100% secure.
Learn more about how we keep your information safe.

What are your rights?
Depending on where you are located, you may have certain rights regarding your personal information.
Learn more about your privacy rights.

How do you exercise your rights?
The easiest way is by submitting a

data subject access request
.
We will consider and act upon requests in accordance with applicable data protection laws.

Want to learn more about what we do with information we collect?
Review the Privacy Notice in full.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you register on the Services,
express interest in our products or Services, participate in activities, or contact us.

Personal Information Provided by You.
The personal information we collect depends on context and may include:

  • names
  • phone numbers
  • email addresses
  • mailing addresses
  • billing addresses
  • debit/credit card numbers
  • contact preferences

Sensitive Information. We do not process sensitive information.

Payment Data.
We may collect data necessary to process payments. All payment data is handled by Stripe.
Privacy notice: https://stripe.com/privacy.

All personal information you provide must be accurate and up to date.

Information automatically collected

In Short: Some information is collected automatically when you visit our Services.

This includes device and usage information such as IP address, browser type, operating system,
language preferences, referring URLs, device name, country, and usage patterns.

Like many businesses, we also collect information through cookies.
See our Cookie Notice:
https://jakesmaple.com/cookies/.

  • Log and Usage Data. Includes IP address, device info, browser type, usage timestamps, pages viewed, searches, and error reports.
  • Device Data. Information about the device you use to access the Services.
  • Location Data. Precise or imprecise location depending on your device settings.

Information collected from other sources

In Short: We may collect limited data from public databases and marketing partners.

This may include mailing addresses, job titles, email addresses, phone numbers, IP addresses,
social media profiles, and intent data.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short:
We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with law. We may also process your information for additional purposes with your consent.

We process your personal information for reasons including:

  • To facilitate account creation and authentication. To allow you to create and log into your account and keep it functioning.
  • To deliver and facilitate delivery of services. To provide requested services.
  • To respond to user inquiries and provide support. To answer questions and resolve issues.
  • To fulfill and manage orders. To process orders, payments, returns, and exchanges.
  • To save or protect an individual’s vital interest. When necessary to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short:
We only process your personal information when we have a valid legal reason to do so, such as your consent, to comply with laws, provide services, protect your rights, or pursue legitimate interests.

If you are located in the EU or UK, this section applies to you.

The GDPR and UK GDPR require us to explain which legal bases apply:

  • Consent. You may withdraw consent at any time. See withdrawing your consent.
  • Performance of a Contract. When necessary to fulfill our obligations or provide services.
  • Legal Obligations. When required for compliance, law enforcement, exercising rights, or litigation.
  • Vital Interests. When necessary to protect someone’s vital interests.

If you are located in Canada, this section applies to you.

You may give express or implied consent. You may withdraw consent at any time. Some exceptions allow processing without consent, including:

  • If clearly in an individual’s interest and consent cannot be obtained quickly
  • For investigations and fraud detection/prevention
  • For certain business transactions
  • If required for insurance claim assessment
  • To identify injured, ill, or deceased persons and notify next of kin
  • If reasonable to believe someone may be a victim of financial abuse
  • If consent would compromise accuracy or availability during a legal breach investigation
  • If required by subpoena, warrant, or court order
  • If information was produced in employment and consistent with its purpose
  • If collected solely for journalistic, artistic, or literary purposes
  • If publicly available as defined by regulation
  • For approved research projects under confidentiality guarantees

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short:
We may share information in the specific situations described in this section and/or with the categories of third parties listed below.

Vendors, Consultants, and Third-Party Service Providers.
We may share data with service providers who perform work for us. They are contractually required to protect your personal information and use it only as instructed.

Categories of third parties we may share information with:

  • Data Analytics Services
  • Order Fulfillment Service Providers
  • Payment Processors
  • Website Hosting Service Providers
  • Sales & Marketing Tools
  • Data Storage Service Providers
  • Communication & Collaboration Tools

Other sharing situations:

  • Business Transfers. During mergers, acquisitions, financing, or asset sales.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short:
We may use cookies and similar tracking technologies to collect and store your information.

We use cookies for security, functionality, preferences, analytics, and sometimes advertising.
See our Cookie Notice:
https://jakesmaple.com/cookies/.

Some technologies used by third parties may constitute a “sale” or “sharing” under certain US state laws. You may opt out—see
DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Google Analytics

We may share information with Google Analytics. You can opt out here:
https://tools.google.com/dlpage/gaoptout

Google Privacy Policy:
https://policies.google.com/privacy

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

In Short:
Your information may be transferred, stored, and processed in countries other than your own.

Our servers are located in the United Kingdom. Your information may also be stored by third-party service providers in other countries.

If you are in the EEA, UK, or Switzerland, please note that some of these countries may not have equivalent data protection laws; however, we take all necessary measures to protect your information.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:
We keep your information only as long as necessary to fulfill the purposes described in this Privacy Notice unless a longer retention period is required by law.

We retain personal information only as long as needed unless law requires a longer period. When no longer necessary, we delete or anonymize it, or securely store it until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short:
We use organizational and technical security measures, but no system is 100% secure.

We implement reasonable security measures, but we cannot guarantee that unauthorized third parties will never defeat our protections. Transmission of personal information is at your own risk, and you should only use the Services in a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

In Short:
We do not knowingly collect data from or market to children under 18.

By using the Services, you affirm that you are 18 or older or have parental permission.
If we learn we have collected information from a child under 18, we will delete it.
Contact: hello@jakesfamilymaple.com

10. WHAT ARE YOUR PRIVACY RIGHTS?

In Short:
You may review, change, or terminate your account at any time. Depending on your location, you may also have additional privacy rights.

You may submit a request regarding your personal information here:


Data Subject Access Request Form

Your rights may include:

  • The right to request access to your personal information
  • The right to request correction of inaccurate data
  • The right to request deletion of your personal data
  • The right to withdraw consent where consent was provided

Withdrawing consent:
You may withdraw consent at any time by contacting us at
hello@jakesfamilymaple.com.

Opting out of marketing and promotional emails:
You may unsubscribe using the link in emails or by contacting us. We may still send service emails related to your account or transactions.

11. CONTROLS FOR DO-NOT-TRACK FEATURES

Some browsers have a Do-Not-Track (DNT) setting. No standard exists for responding to DNT signals.
We currently do not respond to DNT signals.
If a standard is adopted, we will follow it.

12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short:
If you reside in certain US states, you may have additional rights regarding access to your data.

Depending on your state, these rights may include:

  • Right to know what personal information is collected
  • Right to request deletion
  • Right to request correction
  • Right to opt out of the sale or sharing of personal data
  • Right to limit use of sensitive personal information

Categories of personal information collected

We have collected the following categories of personal information in the past 12 months:

Category Examples Collected
A. Identifiers Name, address, email, phone number Yes
B. Personal information described in state records laws Financial information (e.g., credit card for purchasing) Yes
C. Protected characteristics Gender, age No
D. Commercial information Purchase history Yes
E. Biometric information Fingerprints, voiceprints No
F. Internet or network activity Browsing history, interactions with Services Yes
G. Geolocation data Location (approximate) Yes
H. Sensory data Audio, electronic, visual data No
I. Professional or employment data Business contact details No
J. Education information Student records No
K. Inferences Profile preferences or characteristics No

We may disclose your personal information with:

  • Service providers
  • Payment processors
  • Data analytics partners

Your rights under US state laws include:

  • Request access to your personal information
  • Request deletion
  • Opt-out of: targeted advertising, sale of data, profiling

You may submit a privacy request:
Submit a Data Request

If we decline your request, you may appeal by emailing:
hello@jakesfamilymaple.com

13. DO WE MAKE UPDATES TO THIS PRIVACY NOTICE?

In Short:
Yes. We may update this Privacy Notice to stay compliant with laws.

When changes are made, we will update the “Last Updated” date at the top of this page and may notify you in other ways.

14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions, contact us at:
hello@jakesfamilymaple.com

Or by post:

Jake’s Family Maple LLC
1301 Berlin Pond Rd
Northfield, VT 05663
United States

15. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?

You may submit a request to review, update, or delete your personal information by using this link:


Manage Your Data